| | Word Fundamentals | | Important Concepts, Typing, Editing, Formatting, Tables, Pictures.. | | | | Word Intermediate | | Speed Techniques, Headers & Footers, Formatting Styles, Tables.. | | | | Word Advanced | | Merging Documents, WORD Macros, WORD Templates, FIELDS... | | | | Windows | | Working with WINDOWS, Working with Documents, Applications.. | | | | Excel Fundamentals | | Worksheets, Formulas, Functions, Formatting, Charts, Data Lists.. | | | | Excel Intermediate | | Consolidating & Linking, Finding Values in a List, Protection.. | | | | Excel Advanced | | Analysing Data, Planning Techniques, Solver, Macros.. | | | | Outlook | | Calendar, Tasks, Contacts, Projects, Messaging, Using Outlook Notes... | | | | Access Fundamentals | | Introduction to Databases, ACCESS Environment, Creating Databases.. | | | | Access Intermediate | | Review of Concepts, In-Depth Table, Query, Form & Report Design.. | | | | Access Advanced | | Macros, Modules, Variables, Constants & Operators, Data Types.. | | | | PowerPoint Fundamentals | | Important Basics, Creating a Quick Presentation, Powerpoint Tools.. | | | | PowerPoint Advanced | | Creating Templates, Organisation Charts, Advanced Animation.. | | | | |
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| | | | Interview Skills | | | | | Course Aims: | | | By the end of the Workshop, delegates will
. Appreciate the need for pre defined criteria / competencies in the interview/ selection process.
. Prepare for and structure an effective selection interview
. Describe the current legal constraints surrounding the selection process and comply with legislative requirements to protect the rights of interviewees.
. Understand and demonstrate the core skills used in interviewing
. Accurately assess and score a candidate at the close of the selection interview.
. Understand how to structure a feedback session and what information is used
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| | | | | | Topics Covered | | | Interviewing in Context
. Characteristics of the good and bad interviewer
. Interviews in the context of the overall selection procedure
Recruitment and the Law
. The impact of the Employment Equality Acts & Data Protection Act
. Aspects of the recruitment process which have the potential for discrimination
. The principles of fairness which must be applied to the recruitment process
Defining Requirements
. The importance of “content validity”
. How to generate screening criteria from a job description
. How to identify areas for interview questions based on a job description
Structured Interviews
. The essential elements of a structured interview
. The types of appropriate interview questions
. How to generate their own behaviour / competency-based questions for a specific role
. Feedback requirements
Developing Interview Skills
. How to manage an interview and use effective questions to select a candidate
. How to evaluate their own interviewing style
. How to apply strategies for dealing with difficult interviewees
. How to apply a framework for structured decision making
| | | | |  To request further information about the Interview skills course, or make a booking, click here |
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