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| | | Assertiveness
| | | | | Course Objection: | | | By the end of the Workshop participants will:
*Be aware of their own behavioural style and how it impacts on others.
*Recognise and understand the difference between assertive, non-assertive and aggressive behaviours.
*Have practised using assertive behaviour in a variety of situations enabling them to influence the outcome.
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| | | | | For Whom:
For anyone who needs to be more effective in influencing others and wants to become assertive without being aggressive.
Objectives:
By the end o the Workshop participants will:
*Be aware of their own behavioural style and how it impacts on others.
*Recognise and understand the difference between assertive, non-assertive and aggressive behaviours.*Have practiced using assertive behaviour in a variety of situations enabling them to influence the outcome.
Content:
Pre Workshop Assignment:
The Workshop:
*Non-verbal Behaviour
*Language of Assertion
*Personal Rights
*Getting to Win/Win
*How to say ‘No’ Assertively
*Building Assertive Beliefs
*Aggression from Others
*Non Assertion from Others
*Giving & Receiving Praise & Criticism
*Communicating assertively at meetings
The objectives for the Workshop are achieved through a series of highly participative discussions, practical exercises and trainer input.
Duration: 2 Days
| | |  To request further information about the Assertiveness course, or make a booking, click here. |
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